Why Am I Seeing the Error "Product Title Must Be Shorter Than 188 Characters and Must Be Larger Than 1 Character" and How Can I Resolve It?

Article last modified on: Tue, 19 Sep 2023

The error message "Product Title Must Be Shorter Than 188 Characters and Must Be Larger Than 1 Character" is displayed because Walmart CA has specific requirements for product titles, including a maximum limit of 188 characters and a minimum of 1 character.

To resolve this error, follow these steps to update the product title:

Step 1: You can update product titles either directly in your Shopify store or within the app.

Step 2a (Updating in Shopify): If you choose to update the title in Shopify, make the necessary changes to the product title there. Afterward, sync the title from the app to your Shopify store.

Step 2b (Updating in the App): Alternatively, you can update the product title within the app. To do this, go to the "Products" section, locate the specific product you want to update, edit the title, and then click the "Save" button.

Step 3: Once you've updated the product title within the app, proceed to upload the updated product information to Walmart CA.

Please note that if you update the title within the app, it's important to disable the title sync from the "Settings" section to ensure that your changes are properly implemented.

By following these steps, you can successfully update the product title to comply with Walmart CA's requirements, resolving the error and allowing your product to be listed. If you require further assistance or have additional questions, please don't hesitate to seek support.

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