Is There a Way to Avoid Sending Back a Product if a Customer Requests a Refund?

Article last modified on: Mon, 18 Sep 2023

Yes, you can achieve this by setting up "Keep it Rules" in the bulk order return section to suit your preferences. Here's how:

1. Navigate to "Settings."

2. Within the partner profile, go to "Returns."

3. Configure the "Keep it Rules" as per your requirements.

4. Save your settings.

By setting up the "Keep it Rules," you can determine when a product should not be returned to you in the event of a customer refund request. If you need further assistance or have any questions, please feel free to reach out.

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