What Does "Onboarding Inactive" Mean and What Should I Do?

Article last modified on: Mon, 18 Sep 2023

The status "Onboarding Inactive" indicates that your account has been terminated by Walmart. This typically occurs after Walmart reviews your company details and determines that your company may not meet its criteria for selling on their platform.

If you wish to understand the exact reasons for the account termination, our team can assist you in obtaining this information. To get precise details, please provide us with your Registered Company Name, Registration email address, and Business owner’s name. You can share these details with us through our chat support or by sending an email to walmartsupport@cedcommerce.com.

We're here to help you navigate this situation and provide further guidance.

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